SPK*SPOKEO 18006994264 800-6994264, CA

This on-line membership charge to investigate or researching a specific individuals info such as emails, social network, address, relatives, etc.

I did a one time phone number search for $0.95 on 7/17/13. The renewal charge of $19.95 was posted on 7/24/13. I called 877-913-3088 and also spoke to Erica. As in an earlier post, she was very friendly and helpful. She explained that buried in the charge acknowledgement notice is an explanation of the trial period of 7 days. If the membership isn't cancelled within the 7 days, it is automatically renewed. She did, however, submit my request for reimbursement to the accounting dept. We'll see if it goes through. In the meantime, I will contact my credit card to dispute this charge.

This shit! just took 19.95 out from my bank! We need to sue this company already!

It's ridiculous. Apparently it's if you've ever tried to look up a phone number online. You pay 99 cents but then if you don't cancel your free trial in 7 days then you get charged monthly. You can call this number... 1-877-913-3088 Good luck!

I signed up for the 7 day trial with spokeo and they were only given permission to charge my card a dollar. I only used it for 30 minutes and I instantly cancelled my subscription and I took a screenshot for proof and a couple days later, my other bank card was charged over $24 and I'm not sure how they even got that card information. I followed directions and cancelled almost as soon as I started the free trial and I find it very alarming that my other card was billed and it's not even from the same bank as the card I used when signing up!! I sent an email requesting a refund and received a reply stating they don't show that I was billed the $24 and their records indicate that I was only billed the $1.00 and they requested proof of the charge. I sent them my screenshot of my bank records and I'm awaiting an explanation and my money back!

My bank recently changed it's online format, which is when I discovered that this company (sp*spokeo) was charging my account $14.95 and $19.95 once sometime twice a month. That's when I found whatsthatcharge.com. I am back to let you know that I called the phone number that was given here and told them that I had no idea what nor why they were charging me and would appreciate an explanation and refund. Apparently, they look up reverse phone info. So, they were charging me for doing a search each month and for membership each month...WHAT!!! Of course, that is an obvious rip off. I was refunded over $400.00 in charges with no additional info given. I think they had enough (too much) of my info already! So, if you see this company on your bank statement insist on a refund! Don't let them get away with making you fill out additional forms. They know what they have done! Talk about a scam.

As others like Lane Crawford said, Spokeo.com is a legitimate business, and my fresh experience is that they answer my phone inquiry and process cancellation, refund efficiently, and helpful.

I hope they change their "after 7 days free trial, if we didn't cancel it, we will be charged every month" practice. Maybe they make a lot of profit by doing this, but for sure also give them a terrible reputation at the same time. Do a search on the internet (spk*spokeo), there are tons of complaints and they are named as scam.

Also called and spoke with Nichoals, who was entremely helpful. My card had been hacked and used multiple places and they were able to cancel and refund the charge.

I've never even been to or heard of this site before but they managed to get my info and charge me 74.70! How have they not been sued yet!? Reporting them the first thing in the morning.

I just opened a 2nd Fraud Report with my bank. for SPkPokeo as well as ChkMate: Chkmateinstantcheckmate 866-4905980 Ca. I feel these Fraud charges are causing Millions of $ to All; we should all open a federal case with FTC.gov or similar authorities against these Fraud companies. Both of these are some kind of people search.

Please BE AWARE: SPK*SPOKEO is a fraud. The way they set up the service is deceiving. You do one search and suddenly you are a Member and charged every month.

Even if you cancel the subscription they will continue to charge you, Most people won;t notice. fraudulent practice clearly which they say are " mistakes".

I, like many others here, just noticed that Spokeo has been charging my credit card. I noticed the charges after just two months. These charges were not authorized, so this is clearly fraud. Is it really possible that Spokeo is still doing this 4 years after many of the above comments and no one as put together a class action lawsuit to stop this fraudulent behavior?! This is why we need laws to PROTECT the need for class action lawsuits: not because class actions make lawyers rich, but BECAUSE THEY IMPOVERISH AND TEACH A LESSON TO COMPANIES THAT DEFRAUD ALL OF US!

I called my bank for this 14.85 charge...if it post we start a fraud investigation on it! So assholes, be ready!!

I was charged $23.70 in April 2014 and called the customer service # on spokeo.com. The rep took my name and the last 4 digits of the affected card. He gave me the email address that had been used to subscribe me to this service (it was not mine, nor was it a viable address) and canceled the subscription and the charge.

It was from one of the look up people sites. I had canceled it right away, but apparently they also sign you up for their sister site as well. I called, they canceled and refunded me without any issues.

I received today my credit card statement with a charge of $23.70 from SPK*SPOKEO 180069942800-699-4264 CA . I immediately called my credit card company and instructing them to stop payment. They agree and will send me a new credit card. Case closed.

I also got a charge of $23.70 from this "company" on my credit card. I'm very thankful that my credit card company caught it.... How many thefts does it take for this place to get shut down?

i got to deductions one for 19.95 on 8-15-14 and the other one on 07-16-14. it is a company that search for phone numbers and you pay .95 for a single service but because you enter your bank account info. they automatically deduct 19.95 every mount from your account until you phone and cancel it. they are returning those payments to my account -so they said-(it will take 7 business days) but they only are sending me 15.00 dollars for the first deduction and 19.95 for the second one. the number to call is 1 877 913 3088 and do not hang up if you hear music for 10 minutes they will try to get away with it.

I also have this on my card starting in June 2013 for 2 separate charges every month of $14.95 and $19.95. I did a dispute with my bank as well and had my credit card # changed.

I called my bank for this 14.85 charge...if it post we start a fraud investigation on it! So assholes, be ready!!

Thanks, I called 877-913-3088 and reported the charge, They stated they did not have this phone number #800-699-4264 they cancelled the account and refunded the $14.85 back to my account. I appreciate the above info.

I noticed my credit card has been charged by SPK*SPOKEO 18006994264 800-699-4264 CA. It is fraud..contact your credit card they will take care of that. they cancelled my card and will send a new one.

My bank recently changed it's online format, which is when I discovered that this company (sp*spokeo) was charging my account $14.95 and $19.95 once sometime twice a month. That's when I found whatsthatcharge.com. I am back to let you know that I called the phone number that was given here and told them that I had no idea what nor why they were charging me and would appreciate an explanation and refund. Apparently, they look up reverse phone info. So, they were charging me for doing a search each month and for membership each month...WHAT!!! Of course, that is an obvious rip off. I was refunded over $400.00 in charges with no additional info given. I think they had enough (too much) of my info already! So, if you see this company on your bank statement insist on a refund! Don't let them get away with making you fill out additional forms. They know what they have done! Talk about a scam.

i found out it is a you search for people.

It seems that this is a legitimate business, but mine was a fraudulent charge. Someone had signed me up for a "free" trial (used another name\email) about a year ago, and I've accrued about $225 in charges since then. I just noticed today. I did call the 800 # with my bank on the phone and they were very helpful in arranging a full refund.

I discovered that somehow I had signed up for Spokeo's when a charge to my debit card for $14.85. I called them at 877-913-3088 and found them most helpful. They canceled my subscription on the spot and refunded the money.

While talking to them on the phone; I discovered something unsettling.

Approaching them as "I must have signed up for the service somewhere but have no idea where" and "I never heard of you". The receptionist told me I only used the service once and looked up an email address.

They have a database that tracks every search you make plus everything they found out about you while signing up.

A little data mining they could obtain a lot of information. This information would be of value to other vendors; especially if they customize the searches for for their client.

Whether they do or this or not; this capability is there, hidden, and with a great potential for misuse.

Spokeo should approach the NRO and offer their services. It would be most lucrative.

I just found a charge for $23.90 on my credit card statement. I don't even know what this is for and I demand a refund and this account cancelled immediately.

I was charged 14.95, after canceling the subscription, with Spokeo, I canceled before the trial period expired, and they charged me, I went to my bank, and also called the company, to return my money to my account.

Also same thing: Never heard of the company, never visited their webpage. Found 3 charges on my account from them all in one month. Personally I do not believe that all these charges are actually done by the company. It seems some get trapped by making a onetime purchase or signing up for a free trail, but the majority never even heard of this webpage before. It is logical that credit card thieves would use a site like this to gain detailed personal information. I believe these thieves are using some credit cards to pay for a subscription to get information on other card numbers they have. Just a theory.

Charge for an online people-search website. Did you pay to look up someone's phone number or other info?

lane crawford