RODANFI*LDS

My checking acct. Was charged 212.01 from rodan fields, yet I haven't purchased anything in 3 years. Now I am receiving nsf charges from my bank and rodan fields 212.01 for something I've never purchased. No one is answering the 415 273 8000 customer care line. I need this resolved ASAP !!!!!

just got a charge today from rodanfi*lds for 431.82 dollars. Reported them to the credit card company.

I was charged, on the same day, two different transactions that add up to $1,077. I have never purchased anything from this company. Interestingly enough, I hadn't used this particular ATM/Visa card in a very long time, almost three years. So it's not like somebody just stole my credit card no. number. Please check your transactions carerfulyl

I can't believe all of these reports and this company is still in business. Chase alerted me to a potentially fraudulent expense to RODANFI*LDS for $347.07. Chase immediately shut my card down and reissued another. It sucks for all of my auto-pays but I'm thankful for Chase catching stuff like this. I still cannot believe all of these reports and no action being taken by these people.

I just got a charge for $755.01 from "RODANFI*LDS 4152738000 San FranciscoCA." Am reporting to Wells Fargo, my banker, as well.

Checked my bank account and there was a new charge for RodinFi*ld for over $700. Never heard of this company. Immediately called my bank. They called Rodin and spoke with someone who identified herself as Colleen. I live in the northwest. She said the skin care product the offer was ordered by Rachel Rodriguez in New Jersey. I asked for the address and she said she didn't have it. BS. She was supposedly looking at the order and told me it hadn't shipped yet. She would have had the address of that was true. She supposedly had the name, had the state. There is a comment posted by someone on here saying this company isn't fraudulently charging your card. They're telling everyone it's someone who stole your information and they could have purchased from anyone - Amazon, Walmart . . . But what a coincidence, that this skin care company that no one has ever heard of has so, so many fraudulent charges. That was one of the scammers who posted that. And who the hell steals credit card info and buys $700 to $1000 worth of skin care products of all things. Most thieves want electronics or something useful. They aren't stealing credit card info so they can get rid of their wrinkles (which claims are also a scam, but you can also look that up on the internet - that this company actually puts out some product making claims that aren't true). Karma's a bitch. Your ill gotten gains will net you pain and darkness. They're coming for you.

I too had a fraudulent charge from RODANFI*LDS FOR $1,517.95. Fortunately, I discovered the charge while it was still pending so I was able to dispute the charge before it was finalized. My bank told me there was also a declined attempted charge at "I love beauty". Someone needs to shut the RODANFI company down and put them in jail!

A 219.35 charge from Rodanfi*ld posted on my credit card on 3/9/17. My account was then credited for the same amount on the same day. On 3/22/17 I had another charge for 194.69 from the same company. I contacted my cc company and they closed my account and are opening up a fraud case. I have never heard of this company and have never purchased anything from them. I told my friend about what had happened to me and she said the same thing just had happened to her in February. I did some digging into this company and they are also the makers of Proactive, an acne skin care line, which I purchased for my son a few years ago. My friend said she also had purchased this for her son a few years ago. I'm wondering if there's a connection and if that's how they got my credit card #. Clearly, something must be done to shut this company down!

I just got charged $742.82 from this RODANFi*LDS outfit too. It is actually pending on my account right now and my bank told me they can't cancel the transaction and I have to wait for it to post and then dispute it. Stupid.

Same Rodanfi company in San Francisco, charged $423.64 on my card. My credit card co. notified me immediately via email - I get emails for any charges $1.00 or more - and I reported the fraud to them. This is right after I charged clothing with DIV OF ORCHARD BRANDS. Coincidence???

Just received a charge on 10/28/16 to my credit card bill fir $224.28 from Rodanf*ils. I did not order anything, nor did anyone in my family. I have presented a protest of the charge to the credit card company.

Also had a fraudulent charge from this company having never used them. $665 reported to Wells Fargo and being investigated. Seems like this week alone this has been happening quite a lot...has anyone reported the company?

These folks are thieves they charged $759.29

RODANFI*LDS 4152738000 San FranciscoCA

I think some one need to file lawsuit on this company and take them to court. Beside informing my credit card company, my lawyers are also looking into these thieves

my account was charged $214.50 today and I have never heard of this company. I called my bank and reported it. I then called 415-273-8000 and I spoke to Kimmy. She was very pleasant, apologized and said she would send my request on to refund my account. This better be what happens or I will report this company as fraudulent.

AUTH : RODANFI*LDS 4152738000

Credit card fraud charge of $129.45 posted on 9/19/2021 overnight. Called credit card company immediately when text charge update received to report this fraudulant charge.

SCAM charge and company. Given history here and other places with this outfit, credit card issuers should be smarter than this...

Attempted charge of $1112.64 at RODANFI*LDS 415 on 06-10-20. CITICARD blocked it and contacted me. Company appears to exist on line @ https://www.rodanandfields.com/. Phone is 415.273.8000. I did not make this purchase. Charge is rejected and I cancelled my CITI card. Seems there is repeated fraud from this billing source.

I received a charge of $222.16 on my Walmart Mastercard on 12/15/2016 for this company and I never heard of it. I reported it to my credit card customer service.

I have a charge from your company on my credit card for the amount of $387.50 on Jan 24th. I have never bought your products before. I already reported this issue with my credit card. Please remove the charges immediately. The was another unexplained charge back in December. This is FRAUD. Please explain yourselves!

Never heard of this company, and I have never ordered anything from them. My card was charged $754.01, I contacted CC company and reported the fraud. My question: how is anybody making money on this scam, because 3 days later a box arrived from Rodan Fields. They're out the money and the product. The scammer didn't get anything from it. What's the deal? And do I have to go to the effort of returning the products I didn't order?

Woke up this morning to a fraud alert from my credit card. Merchant listed as RODANFILDS 41527 with a charge for $699.89 that I had not authorized. When I called to reverse it, I discovered that there had been an additional charge prior to that for $ 759.64 (RODANFILDS 4152738000 SAN FRANCISCO CA) which had gone through. Citi reversed both with no problem, but to see what there response would be, I called the customer service number posted in this thread and was just passed around by the robo-responder for over an hour (still am on the call at the moment. just left the call connected to see if they would ever answer). While R+F is not likely to be "in on it", it is worth noting that criminals do target companies with lax policies. Good luck to all of you.

Rodanfi*lds charged my account $234.09. Never heard of this company. Reported as fraud, said that someone else used my card number on their account. Sketchy customer service when I called!!!!

This is a beauty products company, I hope this can help you!

My visa card was also charged four $208.17. I have never heard of nor purchased anything from this company. I called the 415-273-8000 and a lady transferred to another line saying that someone could help me. When the line went through, I was asked to key in the account code. Obviously I don't have an account code since I have never bought anything from the company. The call didn't get me any where. Please remove the charge immediately. I have also contacted my credit card company to report this fraudulent transaction and requested them to block any transactions from this company to my credit card in the future.

Received a charge on my Visa debit from TD Bank for $290.00 TD bank May have been aware of the scam blocked the payment and cancelled the card. Only found out when I went to use the card the next day.

My VISA card was charged over $1000 from Rodan & Fields. I never heard of this company. A week later, a package arrived on my doorstep. I contacted the credit card company who reversed the charge and issued a different credit card. I tried calling the company's number of the package, but was told it would be a lengthy hold, so I've sent them an email asking how to return Texas Attorney General's office.

I found out the CHARGE IS VALID right after I posted. My WIFE used my card to buy skin care products for her sister. Wow. Freaked out too soon. Disregard my previous comment.

3 charges from this company on my credit card on 11/15/ & 11/16/2016. I called them & a fraud report has been filed.

Same charge for rodan fields even tho I have never bought anything from this company. $143.oo. i am thankful I checked my bank statement. It's bad enough their products are garbage and make your eyelashes fall out but now they wanna RIP people off? This company is GARBAGE.

Upon checking our credit card account on Christmas Eve, 2017, this charge for RodanFi-lds in the huge amount of $740.18, about caused a heart attack. I have never even heard of this company, neither has my husband. Neither one of us had ordered anything from this company. Now we did report this as fraud to our credit card company, who is investigating this charge. The actual charged happened 12-1-17, today is 1-19-18, and no merchandise has ever showed up, and I spoke with the investigator today from the credit card company. I hope that this is resolved soon. I hate feeling like someone is lurking to steal from people who work hard to have a decent life and credit history. I hope that this company is stopped from stealing another persons information, and is put to a stop.

My charge was $600.22 from a company I have never heard of or done business with...I see by all these posting those bastards got a hold of a list of account numbers/info. Thank goodness for mobile alerts I reported this within 10 minutes.

My Capital One card was just hit with a $750.60 charge from this unknown "vendor". Fraud report has been filed.

I also got a fraudulent charge from RODANFI*LDS for $2,636.85 !! I haven't used this card at any point of service for a long long time so no way a skimmer got it. And why are there SO MANY thieves buying from Rodan Fields skincare? Maybe it's not random thieves but the actual company making fraudulent charges. I've never bought anything from these people!

I spotted one yesterday for $756.72 and immediately called by CC company and reported it as fraud. They cancelled my CC number and issued me a new one and will be arriving in a day. But what a hassle, now I have to update my card info at auto-pay places. Also, I called the number that shows up on the charge 4152738000 and got a very pleasant and apologetic young woman on the phone and took my name and the info on the charges but only asked for the last 4 of the CC number and said she had gotten 3 other similar calls this week for charges made on 5/31/17. She said they would deactivate whatever account the charge was made from there and also send the case to their corporate for investigation. Checking today the charge was reversed but I don't know if that was Barclays or Rodan and Fields.

For the few of you stating this is a legitimate company, and are instead placing the blame on the credit card holder saying it happened because someone stole your card info...wise up! A thief steels your info, as well as the info of hundreds of other people...and decides to purchase from THE SAME COMPANY??!! For the VICTIMS...I too was targeted. Never heard of the company before! They got greedy and tried 3 separate charges totaling over 3 grand! Please also file a BBB complaint as well as a BBB scam complaint, as well as your local police department so they can investigate and remove all doubt of legitimacy, and be formally charged with fraud.

Same thing just happened to me. Woke up to see a charge of 748.86 to this company on our Costco Visa card. Rarely use this outside of Costco. We called Cit and they shut our card down.

11/19/17 I do not charge on line. Just looked at my false charges from RODANFILDS. RODANFILS OR THEIF IS CREDITING MONEY TO YOUR CREDIT CARD, AND THEN CHARGING SAME DAY AND NEXT DAY. CHECK YOU CREDIT CARD STATEMENTS. POLICYS USING OTHER PEOPLES PRISON !!

Charges from this company appeared on my mother's statement. We've never heard of this company. I'm in possession of the card. Fortunately Chase reversed the charges and closed this account, re-issued a new one.

https://www.rodanandfields.com/. Doctor's website selling skincare.

On July 16, 2017 my credit card was charged in the amount of $239.68. I called the 415-273-8000, they asked me for my account number, if I did order some product from them. I never order any product, they did not find any account number under my name and they could not tell me how this charge was applied....! Only a bogus answer as "my card was using in Georgia", I reside in California. They promise me a credit will be posted to by credit card.

Just got charged $2223.89 from Rodanfi*lds to my Costco Citi credit card. I never order any anything from this company. Lucky I got an email about the transaction due to charge exceed my spending limit set up on my card. I contacted Citi card to cancel my card and stop payment. Also, about the same time I received a call from Citi about this possible fraudulent charge.

Same thing happened to me. Never heard of this company. $192.50 was charged to my Costco CITI card. CITI is doing dispute and replacing me a new card. Don't know how they got my credit card number.

Two charges today caught by VISA Fraud Dept. One over $600. The other over $200. Reversed by VISA. Acquiring new card. Some people need to go to prison for a very long time. Apparently they have been doing this for years.

I just had a charge from Rodanfi*LDS for $756.69. Never even heard of the company. My credit card fraud alert let me know since this happened today. Cancelled my card and ordered a new one.

Caught a charge for $150.47 for Debit Card - Sig RODANFI*LDS 4152 469-5858520 CA. Filed a claim with my bank.

I had a charge on my card for $401.56 and I've never done business with them in the past! I've reported it to my credit card company as fraud!

I have a pending charge on my debit card for $1077.09 , credit union account. I`ve killed the card and I hope this transaction will die also. It was shown as RODANFI*LDS 4152. I have never heard of them.

RodanfiLDS is a company named Rodan and Fields. The company that shows as RodanfiLDS is Rodan and Fields. I received an ATM card from their company yet never opened an account (This was in late 09/18-early 10/18). I tracked them down and could never get a contact number. Fast forward to 11/18 and now I receive a message from NewEgg that accounts and cards were compromised. I checked the card statement and on 10/1 had a $1054 charge for Rodanfi*LDS that was refunded 10/3. They are a Canadian company, I never opened the account, and it seems they like to stay hidden. Hope people find this useful.

I doubt this company is a legitimate product seller, but rather simply stealing, since there are so many complaints of fraudulent charges. I was charged $237.44 late last night by this scammer company. Fortunately, I have text alerts for all charges, so this morning I was able to dispute the charge and cancel the card.

charged to my account bank with $372 from this Rodanfil LDS company never buy anything from this company.They stolen money everywhere What happen with federal agencies doing something again this thief people and send directly to jail no mercy Thanks that I check my account and cards were cancelled

Rodan Field charged me with over 1000 dollars on my credit card without authorization and a package arrived from them. Called the company, their agent said someone with stolen credit card information put through an order with them with fake email address, so they can monitor the shipping status of the package then reroute it to their own address after you rejected it. I contacted Fedex, they told me the sender restricted rerouting of their packages, so clearly this explanation does not stand. This whole fraud doesn't make sense to me. This company is certainly questionable.

My bank alerted me to a possibly fraudulent transaction of ~$1,400 against my card. I disputed it and got a bank refund. Now I have also received a refund from the company. Makes me think the company might be doing the right thing and it is someone else mis-using my card details (card is now cancelled). Question is, who do I give the extra $ back to, the bank or the company?

This is a follow up to my posting on 11/22. After Rodan Fields cleaned out my checking account via a false charge to my debit card I disputed the charge through my bank. I received my money back a few days later. Then a few days after that I received a pre-paid credit card from Rodan Fields in the mail!!! How in the hell can they open a credit card account in my name without my permission?? I called R+F and talked to a customer service person who said my incident has been forwarded to a manager and said manager will call me once the incident has been investigated. 5 days later I am still waiting on a call back. I have since filed a formal complaint with the BBB. This company has been scamming people with false charges for years and needs to be shut down.

Received a Fraud Alert from Amex for Rodan Fields San Francisco for $1057.00. Never had anything to do with this company. (6/26/17)

My mom was going through my mail wondering why my credit card bill was so high and it seems this company charged me 677.23 never ever have I charged my card for that. Going to my bank tomorrow to report them. Ridiculous I'm not paying for them . Charges need to be removed

After Visa called me today about 2 fraud charges $870 + $914 , over 2 consecutive days , attempted from the UK (we live in Canada). I decided to call Rodan+Fields to try and help them in hope of intercepting the shipments. I did so, because they were obviously not trying to hide ... my statement clearly showed their name and phone number, plus unlike many companies these days, they have no problem listing their address including multiple ways for people to contact them. This is completely contrary to what a phoney company would typically do. Our company card was comprised during a trip in the UK, and that's where the fake orders originated from ... likely after using the card to pay for dinner at a restaurant. High-end medical grade cosmetics are not a bad way for scammers to launder and convert the products into cash. Even if the fraudsters only convert 50% into cash, it is a pretty creative way to steal from what appears to be a legitimate business. Something that is important for people to understand is that the credit card companies could not care less ! They never lose, because they simply charge-back the company, or they stick it the cardholder if you don't catch in time. And, once you understand this, you will also understand why credit card companies NEVER CALL THE POLICE, they have no losses to report, and in fact they make a ton of money on the transaction fees. So, the credit card companies are in fact not much better than the scammer because they are facilitating the fraud by not doing much to prevent it. The responsibility ultimately rests with the cardholder, and the business who was also defrauded. The scam is quite simple, except the part of how they obtain the cvv on the back of the cards, in order to be able to complete the purchase. Anyway, people in general need to smarten up, instead of being so ignorant of how your bank operates. It's very easy to stop 100% of fraud, but if your bank wanted to do that, they would be out of business. Banks don't really care if the money is dirty or not ; it's so depressing reading most of these comments and seeing how naive most people are, and have no idea of the world they blindly accept to live in.

They just charged my card today for $379! Never heard of them, never bought anything from them. Don't know how they got my card number. My bank charge-alert email said a charge was made by keying in your card number, not by swiping.

Two charges today caught by VISA Fraud Dept. One over $600. The other over $200. Reversed by VISA. Acquiring new card. Some people need to go to prison for a very long time. Apparently they have been doing this for years.

I was charged $757.55 on my debit card on 4/4/18. The charge said rodanfields. I have never heard of this company and would never order there products. I don't know how they got my card information. It has been a difficult experience trying to get a refund so the bank has filed a fraud case.

I too was charged $333.38 by this company "RONDANFILLD.... " from San Francisco on 10/26/2016 . It was charged to one of my credit cads that i had distroyed and didn't use anymore. The reason i found out was because Wells Fargo called me asking for a payment on a "late Payment". I realized that i hadn't made charges on that account for months as i had destroyed the card. F**ing pissed.

Another one here... 734$ charge on my credit card. Never heard of the place. I reported to my bank and now have no credit card with only 10 days til Christmas until I get the new one. I called them as well, someone had inputed all my information as a consultant, only thing different was the email address. The fraud order never showed and shows in their system from the tracking number as "in Transit" since Nov. 21.

Just received a charge of $745 out of our checking account from a company we have never heard of in San Francisco, CA Selling skin care products. Will find out specifically who did this and file Federal Fraud Crime Charges! Glad our bank alerted us via text of a fraud alert and asked us to call to verify whether we authorized the charge!

Had two charges post to my account on 05/04/2017 from RODANFI*LDS 4152738000 onto my Barclay's World MasterCard. One charge was $729.81 and the 2nd was $756.72. Neither of these charges were made by me.
Apparently this company sells that acne product seen on TV and at malls called "Proactive." at least that's what the woman at the fraud dept. mentioned when I called it in to my cc company.

I was charged this week by Radanfilds (not how the cosmetic company spells their name) then it was refunded by same person 3 days later. Called my bank and they said it was likely a test to see if I noticed before they started really charging my repeatedly.

I HAD THE SAME CHARGE FROM RODANFI*LDS AND WE FIGURED OUT THAT THIS CHARGE IS FOR SKIN PRODUCTS THAT I HAD FORGOTTEN ABOUT.

Rodana fields is NOT a scam or fraudulently charging anyone. I personally know the business owner. If there are any fraudulent charges then it is because someone has access to your cards. It’s just like earlier this year, someone somehow got a hold of my card info and charged IN PERSON almost $1,000 at target in NY when I live in NE. I contacted my bank and they refunded me the money. If your bank contacts rodana fields and finds that there was an order fraudulently placed by someone that did not have access to your account t then they should be able to help fix the issue. Yes people do seem to like to buy weird shit when they steal others card info. Yes companies are held to privacy standards meaning that if you call looking for the name and address on an order they will likely not give it to you. A police officer would have to have a warrant to get it. That’s why you need to report the fraudulent activity to your bank so they can get the cops involved.